To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
What are the McLean Post Office hours?
The post office counter (package pickup/dropoff and other services) is open Monday – Friday from 7 to 11 am, 11:30 am to 1:30 pm and Saturday 8:30 to 10:30 am and is closed on Sunday. The PO Box Lobby is open 24/7.
What are the Village Office hours?
The Village Office is open from 8 am - 12 pm Monday through Friday and the first Saturday of the month.
Building Permits & Inspections
What is the process for getting a building permit?
Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
Garbage & Recycle Pickup
How do I set up curbside garbage and/or recycle collection service?
To set up service, please contact the Village Office by email (email@example.com) or by phone (309-874-2102)/in person during regular business hours (Mon-Fri and first Sat of the month, 8 am to noon, 121 S. Hamilton St, McLean).
How do I pay for garbage and recycle collection service?
Fees for garbage and recycle collection are included on residents' monthly water/sewer/garbage bill, to be paid to the Village Office by the 10th of every month.
When are the garbage and recycle collection days?
Garbage is collected every Monday, and recycle is picked up every other Tuesday. Please have your garbage and recyclables at the curb by 6 am. Click here for the current recycling schedule.
Why is garbage and recycle collection sometimes a day late?
If they fall on a weekday, observed holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) will delay garbage and recycle pickup by one day. Click here for the current recycling schedule.
Where do I get a curbside recycle bin?
After you sign up for service, a bin will be delivered to your home by AREA Disposal during one of their regular local routes.
What items can be recycled using curbside service? Do recyclables need to be sorted and/or cleaned?
Items eligible for curbside pickup:
- #1 through #7 (except #6 - Styrofoam)
- Plastics, excluding those that have contained hazardous or flammable chemicals
- Cardboard broken down no larger than 2 ft. x 2 ft., bundled or contained
- Newspapers, catalogs, phone books, magazines and junk mail
- Steel, aluminum and bi-metal cans
- Clear glass bottles and jars
- Cereal and gift boxes
Items collected at curbside are picked up in a single-stream process; it is no longer necessary to separate your recyclables for collection. All containers must be rinsed out before pickup. This will reduce contamination and odors.
How much garbage will be picked up during regular weekly curbside collection?
Each single family dwelling is limited to the pickup of not more than one (1) 95-gallon tote cart or six (6) cans, bags, boxes, or bundles or any combination of them as long as it does not exceed six (6) items. Larger items or amounts of garbage require payment for bulk pickup (see the related section on this page).
Why does my water look funny after hydrant flushing?
When a hydrant is opened, there will always be temporary incidences of discolored water containing fine sediment particles. There is no health hazard associated with discolored water. Allow a few hours for discoloration to dissipate. To verify the water has settled, allow your cold water tap to run for a few minutes. If the discoloration persists for more than two days, please contact our office at 309-874-2102.
Won’t flushing hydrants also cause problems by “stirring up” sediment in the water?
While the long-term benefits of systematic flushing are well documented, individual flushing activities may cause temporary disturbances in the water system. These could include water with sediment or discoloration, or temporary disruption of service.
How can I find out when hydrants will be flushed in my area?
When flushing is planned, the Village will place a notice at the Village Office and post office, and an alert will be posted on this website. Keep in mind that flushing cycles may take several weeks to complete.
What should I do if I'm having a problem with my water supply and the Village office is closed?
If you are having an issue with your water supply outside of Village office hours, please call the McLean Police Non-Emergency Number: 309-874-2731.
Brush and Yard Waste Burning and Pickup
When is open burning allowed?
Open burning is allowed only during the months of March, April, October, and November. Burning hours are 6 am to 7 pm Monday through Saturday and 1 pm to sunset on Sundays.
What materials can be burned?
Papers, leaves, and landscape waste (dry vegetation or dry plant refuse) may be burned. You are not allowed to burn trash.
When does the Village pick up brush and bagged yard waste placed curbside?
Brush pickup is the 2nd and last Monday of every month, however, exceptions will occur depending on weather and the work schedule of employees.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Subscribe" button located in the page sidebar, fill out the brief form with your preferred contact information, and click the "Subscribe" button at the bottom of the form.
Where do I go to vote?
Residents of the Village of McLean vote at the Mt. Hope – Funks Grove Park District, located at 107 North West Street.
How can community members help the economic growth of the Village of McLean?
- Shop local and buy local!
- Volunteer with and support local community groups, like the Community Organization for Revitalization and Expansion (CORE) of McLean, a nonprofit 501(c)3 community group working to beautify and enhance McLean to build community pride, attract new residents and tourists, bolster the local economy, and improve the lives of current residents. Email firstname.lastname@example.org or visit their Facebook page for more information.